Processing Time

• Once your order is placed, it will be shipped within 1-5 business days 

• Orders are typically dispatched within 1-3 days, but please allow for up to 5 days. Thank you for shopping small and handcrafted! We’ll email you when your order is shipped

• “Pre-order” and the Martini Collection have longer-than-usual processing times, with estimated dispatch dates, but please allow for 2-4 weeks

Shipping to Canada

Canadian customers can choose from the following options:

• Standard: arrives in 3-6 business days after dispatch, with tracking included (free)

• Xpresspost: arrives in 1-2 business days after dispatch, with tracking included (charge of $15)

Shipping to the United States

US customers can choose from the following options:

• Standard: arrives in 3-6 business days after dispatch, with tracking included (free)

• USPS Priority Mail: Arrives in 2-4 business days after dispatch, with tracking included (charge of $15)

Shipping to Europe & Australia

European and Australian customers can choose from the following options

• International Standard: arrives in 6-12 business days after dispatch, with no tracking (free)

• International Tracked: arrives in 4-7 business days after dispatch, with tracking included (charge of $15.00)

International Shipping

• If you notice that your European or other international country is not supported by this website, please visit our Etsy page to order there

Duties & Tariffs

Fleurs de Fitz is not responsible for any additionally accrued duties or tariffs

Return Policy

Currently, we do not accept general returns or exchanges due to quality control. If you have an issue with your order, please contact and we’re happy to help!

Contact

If this section does not answer your inquiries or if you need help with your order, please email: madison@fleursdefitz.com